You already might be aware of this popular buzzword ‘Digital transformation’. But what is digital transformation? Digital transformation is the digitization of business data, applications, and processes. It is all about improving our daily life by using technology. On one hand, where a customer is considered as a king, and is one the most important part of an organization, on the other hand, employees play a major role in the success of a business.
With the digital transformation on the run, millennials these days do not keep making money as their top priority, instead, they now focus on two things –
- Positive work culture
- A comfortable work environment.
Today, improving and enhancing an employee’s experience has become a serious thing for Human Resource Management, and one of the best ways of doing so is Technology.
In this tight talent market, enhancing employee experience matters a lot. As one famous business leader once said – “to win in the marketplace, you must first win in the workplace”.
Many HR experts question the reliability of the technology, but we are in the high time to adapt especially when we all are witnessing the paradigm shift in the businesses. Big companies like Facebook, Amazon, Google which are very much into providing exceptional customer experience are now driving their attention to providing stellar employee experience by providing them great digital experience.
How Technology Will Help Enhance The Employee Experience?
Technological advances allowed people to work together easily. Online collaboration software such as EmpMonitor offers a convenient and simple digital medium that allows workers to be on the same page and operate on the same project from their devices while ensuring convenience.
Build A Tech-Enabled Experience
At the current stage where millions of people are working from home, connectivity and communication are the two major things. Technology has helped in staying connected and improving their experience with some exceptional communication tools.
As employees are in their comfort working zone, companies are providing more flexibility to boost their two major things –
- Efficiency
- Creativity
Novelty applications include the employee wellbeing resources to provide details on the workplace employee’s professional-personal balance. These devices promote emotional and physical wellbeing and different safe behaviors.
This goes without question that one of the company’s main concerns is to keep employees emotional and physical conditions strong.
Rise Of Augmented Workers
As per the recent research, today’s workforce wants their employers to implement advanced technologies like Augmented reality, virtual reality, social media, MOOC(massive open online courses).
Effective and efficient digital transformation, on one hand, helps businesses to grow, on the other hand, also helps the employees to reach their full potential. Technology in today’s era is involved in everything we do, in our personal lives as well as at work. What matters is to make the best use of technology. This can be done by deploying digital tools and software.
Some of the examples which enhance the employee experience and reduce manager tasks are-
- Employee self-service
- Automated tasks
- Data and reports
- Streamline processes
Through the use of technology, employees can focus on more challenging and meaningful activities.
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Shaping A New Normal
The digital transformation, which is happening today, is leading to a growth mindset. It enhances employee experience, optimization of services and facilities, and empowers employees.
Another interesting way by which technology enhances employee experience is through digital recognition platforms. Companies are now leveraging the power of social recognition to let their employees know that they are being appreciated daily and their great efforts are being noticed.
Digital Employee experience duly impacts three things straight away –
- Business process outputs
- Productivity, and
- The company’s essence.
All we can say is that great digital experience will largely help the employees to perform their jobs seamlessly.
Lead Through Technology
Companies are in their transformation journey and are enhancing their employees’ experiences. Surely by doing this, there will be a boost in productivity, there will be less work retention, work overloading will be neglected, and the workflow is going to be sleek and smooth.
It is all about embracing the latest technologies, work styles, and keeping your employees first. By enhancing your worker’s experiences you will be able to provide them a culture of choice that bolster the worth of employees and assist their ability to generate outstanding work through consequential moments.
Courtesy: India Today
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